Manna Day Centres – Frequently Asked Questions
Here are the answers to the questions we’re most commonly asked about attending Manna Day Centre. We hope this helps give you a clear picture of how we work.
Cost & Funding
How much does it cost to attend Manna? Our standard daily rate is £45 per day. This is an all-inclusive fee that covers everything on site.
Can I get funding to pay for my place? Yes, most of our clients receive funding. You can apply for support through your local authority. They will carry out a needs assessment and, if eligible, may fully or partially fund your place.
Can I pay privately? Absolutely. You are very welcome to pay privately if you prefer.
Getting a Place at Manna
How do I get a place at Manna? Simply get in touch with us by phone or email. We’ll guide you through the process and refer you to your local authority for an assessment. Once approved, we can welcome you to Manna.
I’m worried I might be too old – is there an age limit? You need to be 18 years or older to attend.
How do you know what level of support I need? For the majority of placements, your local council will send us a detailed care assessment. You will also complete one of our friendly application forms so we can fully understand your needs, preferences, and goals.
Taster Sessions & Trying Us Out
What if I’m not sure Manna is right for me? No problem at all! We offer two free taster days with no obligation. Think of it as “try before you buy” – come along, meet the team, join in activities, and see if you feel at home.
Can I view the centre before deciding? Yes! We love showing people around. Just give us a call and we’ll arrange a tour of our facilities at a time that suits you.
Days, Hours & Attendance
What are your opening hours? We are open Monday to Friday, 8:30am – 4:00pm.
Can I attend on any days I want? Yes, you can choose the days that work best for you. To make sure we have the right staffing levels, we ask you to pick your regular set days and stick to them (subject to availability).
Can I attend during the summer holidays? Yes, you can attend throughout the school holidays.
Can I attend more than one day centre? Absolutely! Many of our clients attend multiple services. It’s a great way to meet more people and enjoy a wider range of activities.
Transport, Activities & Facilities
Do you offer transport? Yes, we provide transport subject to availability. Please let us know if you need this support.
Do you do day trips? Yes! We organise multiple exciting day trips every month.
Is your building wheelchair accessible? Yes, we are fully wheelchair accessible. Everything is on one level with no steps.
How secure is Manna? Very secure. All external doors are locked and can only be opened by staff using key fobs. We also have CCTV covering the entire building.
Payments & Notice
How do I pay for attending? We send invoices on the 1st of every month.
Do the council pay you directly, or do I manage the payments? Currently, the council does not pay us directly, so you (or your representative) will need to manage the payments. If you need help with finances or invoicing, just let us know – we can support you in many different ways.
Are all activities and facilities included in the price? Yes! The £45 daily fee covers everything – including all activities, our outdoor farm, resources, and facilities. There are no hidden extra costs.
Do I still have to pay if I don’t attend? Yes. Your placement is reserved for you, so the fee is based on the agreed days, not just the days you attend. This ensures your place is always there for you.
What if Manna is closed (e.g. bank holidays)? We do not charge for days when we close, such as public bank holidays, Christmas Eve, or emergency closures.
What if I decide to leave? We always hope you’ll love it here, but if you need to leave, we kindly ask for a minimum of 4 weeks’ notice.
Support & Atmosphere
Who will support me when I attend? You’ll be looked after by our friendly, experienced staff team and have your own dedicated key worker.
Can I reserve a place for the future? We don’t hold reservations, but if you’re interested, contact us early and we’ll help get everything moving for you.
I’m worried about coronavirus / infection control We completely understand. We take the safety and wellbeing of our clients very seriously and follow all current guidance. Please call us if you’d like to know more about our safety measures.
Can someone help me choose the right day centre? Yes. We always recommend speaking with your family or support network. Your local council can also provide advice. Remember, the final choice is yours.
We hope this answers most of your questions! At Manna Day Centre in Maghull, we pride ourselves on being approachable, transparent, and genuinely caring.
If you have any other questions, would like to arrange a visit, or want to book your two free taster days, please don’t hesitate to contact us. We’re here to help. ❤️